Privacy statement

This Privacy Statement describes the type of personal details collected by SALOMON FoodWorld® GmbH and/or its subsidiaries (“SALOMON FoodWorld® GmbH”), for which purposes this is done and how the personal details are used, consulted, disclosed or otherwise processed and protected.

Personal data are individual items of information about the personal or material circumstances of an identified or identifiable natural person. These include both items of information directly related to the person, like your first name and surname, and such data as may make it possible, in connection with other particulars, for you to be identified as a natural person, e.g. your telephone number.


This Privacy Statement applies to all personal details collected by SALOMON FoodWorld® GmbH during interactions between you and SALOMON FoodWorld® GmbH in connection with the services it offers, including but not limited to all offline and online data collections of all personal details. This Privacy Statement forms a part of the Terms of Use of the SALOMON FoodWorld® GmbH website.


The SALOMON FoodWorld® GmbH website and those of its affiliated companies are built for use by adults. If you are younger than 16 years of age, you must discuss the terms of this Privacy Statement with a parent/guardian and obtain their permission as well as make sure that you understand and accept its contents. If we discover that we have processed the personal details of a minor without the permission of a parent/guardian when this permission was required, these personal details will be deleted as soon as possible. We may use your personal details to carry out an age check.


We process personal data about you for the purpose of dealing with your application for a job or training position, in so far as this may be necessary for us to come to a decision that the award of such a position is justified. The legal basis for data processing in this connection is § 26, section 1 in conjunction with section 8, p. 2 of the Federal Data Protection Act (BDSG).

Furthermore we may process personal data about you in so far as this may be necessary in order to rebut legal claims that may be asserted against us arising from the application procedure. The legal basis for data processing in this connection is article 6, section 1, letter f of the General Data Protection Regulation (GDPR). The ‘legitimate interest’ in this case may for example be the obligation of providing proof in proceedings having to do with the Allgemeine Gleichbehandlungsgesetz (AGG) [General Equal Opportunities Act].

If a contract of employment comes about between you and a company of the Group, in accordance with § 26, section 1 of the Federal Data Protection Act (BDSG) we may make use of the personal data we have already received from you for purposes associated with the contract of employment or traineeship, or in so far as may be necessary for the exercise or fulfilment of rights and obligations of the groups representing the interests of the workforce based on the statutes or on a works or service agreement (collective agreement).

We process data that are associated with your application. These may be general data relating to your person (e.g. name, address, contact details), details of your professional qualifications and educational history, details of your professional further training or any other particulars which you have conveyed to us in connection with your application. Apart from this, we may also process information relating to your profession which you have made publicly accessible, e.g. a profile you have set up on social media networks.

We will store your personal data for as long as is necessary in order to come to a decision about your application. If a contract of employment between yourself and us does not come about, we may furthermore continue to store data in so far as this may be necessary for us to defend ourselves against any possible legal claims. The application documents will be deleted six months after the communication of our decision in the negative, provided that it is not necessary to retain them for longer in connection with possible litigation.

The provision of personal data is not prescribed by statute nor is it contractually mandatory, nor are you obliged to provide us with your personal data. However, for a contract of employment or traineeship to be concluded with us, it is necessary for you to supply your personal data. This means that if you do not provide personal data along with your application, we will not enter into a contract of employment or traineeship with you.

No automated decisions, as understood by article 22 of the GDPR, take place. That is to say, the decision on your application will not be taken based exclusively on automated processing.


You have the option to purchase goods from our non-food store. Data stored when you place an order consist in the following particulars:
First name and surname
e-mail address
Telephone number in so far as needed
Deviating delivery address in so far as needed

We will use the data you supply for the purpose of processing the order, i.e. dispatching the goods, sending the invoice and, in so far as needed, processing a return. The legal basis for processing of this data is article 6, section 1, letter b of the General Data Protection Regulation (GDPR).

The provision of personal data is not prescribed by statute, however, it is essential to process the order. This means that if you do not provide us with personal data we will not be able to enter into a contract with you.

In so far as you have consented to your data being transferred to a customer account, we will store your data.

If not, your data will be deleted after the contract has been performed, in so far as no other statutory storage obligation applies.

How data is used when you register for the newsletter

When you subscribe to the newsletter, we record your usage behaviour in connection with the newsletters. Analysing this usage behaviour includes logging which links, images, etc. you access. The results are used to produce personalised usage profiles which are associated with your name and email address to enable us to tailor advertising – especially in the form of newsletters – better to your personal interests and to improve our marketing. You can cancel your newsletter subscription at any time. To unsubscribe, you can email or contact us in a different way, e.g. by post or telephone.

The user data collected when you subscribe to the newsletter comprises your:

First name and surname
Email address

This personal data is collected and used by the provider.


With the help of the technology of Userlike UG, Probsteigasse 44-46, 50670 Köln, Deutschland (, the provider collects on its website data arising Live-Zilla’s live chat and these data are stored. The data are used as a basis for drawing up use profiles under a pseudonym. These serve to support the analysis of visitors’ patterns of behaviour, and are evaluated in order to improve the planning of the services offered by the provider so as best to meet demand. Live chat makes use of what are known as ‘cookies’ – text files which are stored on your computer and facilitate the analysis of your use of the website’s functions. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a server of SALOMON FoodWorld® GmbH and stored there. The company will make use of this information in order to evaluate your use of the website and compile reports about website activities. On a routine basis, cookies are disabled after 90 days.

You can prevent the installation of cookies by adjusting the settings of your browser software; but we beg to inform you that in this case you may be unable to use all the functions of this website to the full extent.

When using the live chat function, you must give your express consent to collection and storage of your data by SALOMON FoodWorld® GmbH.

Data stored when you use the live chat function consist in the following particulars:

First name and surname
e-mail address


The provider offers a contact form on its website. By means of the form, various enquiries can be transmitted to the provider directly.

Data stored when you use the contact form consist in the following particulars:

Title (mandatory field)
First name and surname (mandatory field)
e-mail address (mandatory field)
Telephone number
The provider collects and uses these personal data in so far as they are needed for answering the enquiry or dealing with the message etc. communicated in the contact form.

To encrypt the data transmitted between your computer and/or mobile terminal device and the server of the provider, the provider uses an SSL security system.

You must give your express consent to the processing of your personal data.


The provider collects and uses the following data relating to website use:

Name and/or URL of the accessed website
Date and time of access
Access status / http status code
Quantity of data transmitted
Website from which the query comes
Browser software and software version
Operating system and associated interface
IP address
Randomly generated key number of the cookie or session
These data are collected for statistical evaluation purposes. They will not be passed on to third parties, either for commercial or for non-commercial purposes.


Our non-food shop offers payment methods that are carried out by third parties/service providers.
You can choose between:
Instant transfer
Credit card payment using Stripe.
Please note that these services are provided by external companies and their terms and conditions of usage and privacy policies apply accordingly.
Instant transfer:
Credit card payment using Stripe:


We use WhatsApp via Userlike. This tool allows you to contact us directly via WhatsApp. Through the Userlike interface, all customer conversations - whether they are received via website, mobile or via Messenger - converge on a central and uniform interface.

When contacting us, you give your consent for SALOMON FoodWorld® to contact you via WhatsApp. By using WhatsApp, you consent to your data being processed and stored outside the EU in the USA.

Within the scope of WhatsApp use, we collect the following personal data:

  • Mobile phone number


This website uses so-called web fonts supplied by Hoefler & Co. ( to ensure uniform presentation of typefaces. When you bring up a page your browser will download the required web fonts to your browser cache so that texts and typefaces are displayed correctly.
To facilitate this, your browser must establish a connection to the Hoefler & Co. ( servers. As a result of this Hoefler & Co. will have knowledge of the IP address you used to visit our website. Hoefler & Co. web fonts are used in the interest of providing a uniform presentation of our online offering. This is a ‘legitimate interest’ as defined by article 6, section 1, letter f of the GDPR.
If your browser does not support web fonts, one of your computer’s standard fonts will be used.
For more information on Hoefler & Co. web fonts visit and read the Hoefler & Co. privacy statement available at


Our website uses what are known as social plug-ins (‘plug-ins’) of the social networks Facebook, Instagram and YouTube. These services are operated by the companies Facebook Inc., Instagram LLC and YouTube LLC.

Facebook is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, REPUBLIC OF IRELAND.

Instagram is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA.

YouTube is operated by YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

A plug-in is a software extension which can be discovered and linked in by a software application (in this case the browser) during the time for which it is active, in order to extend the browser’s functionality.

If you bring up a web page that has one of these plug-ins, the plug-in sets up a direct connection between your browser and the servers of Facebook, Instagram or YouTube, as a result of which in turn the content of the plug-in is transmitted to your browser and linked in by the latter with the website presented. Through the linking in of the plug-in, the providers receive the information that your browser has accessed the given page of our website even if you do not possess a profile or are not logged in. This information (including your IP address) is directly transmitted from your browser to the given provider in the USA and stored on their server. As this transmission is direct, we do not have any knowledge of the data transmitted. If, during your visit to our website, you are logged into Facebook with your personal user account, one of the social media referred to above can allocate your visit to the website to this account, in such a way that the information acquires a specific personal identity. This naturally also applies when you use the plug-ins (e.g. “Like”) or post comments. In so far as you are logged in and activate the appropriate button, this information will furthermore be published on the social network and displayed to your contacts.

You can find out about the purpose and scope of data registration and further processing by the providers, as well as your rights in this respect and the options of adjusting browser settings to safeguard your privacy, by consulting the privacy statements of the providers. The privacy statements of Facebook (, Instagram ( and YouTube ( give information about the purpose and scope of data registration by Facebook, Instagram and YouTube and the further processing and use of your data and associated rights, as well as about the options of adjusting browser settings to safeguard your privacy. If you wish to avoid the direct transmission of data to your Facebook user account, you are advised to visit our website only at times when you are not logged in to Facebook.

If you do not want Facebook, Instagram or YouTube to allocate the data collected about your website appearance directly to your profile on the respective service, you must log out of the service in question before your first visit to our website. You can also prevent the loading of the plug-ins completely with the help of add-ons for your browser, e.g. by using a script blocker.


When you visit the SALOMON FoodWorld® GmbH website, each time there is an interaction between you and us, we use cookies to save certain types of information, such as the number of visits to the website, how long you stay on the website and which pages you view, the type of browser and operating system you use, your IP address and internet domain.

What is a cookie?

Cookies are text files that we send to your internet browser, which then saves the cookie on your computer's hard drive. This means that we can recognise you next time you visit our website. We collect the aforementioned information in order to monitor the use of our website, to provide you with a website and service that matches your interests and to send you information on our company and our (new) products and services that matches your interests.

Types of cookie

Session cookies

The Content Management System (CMS) of this website, Contao, issues a cookie to track your session and optimise the operation of the CMS for you. Using a session cookie, we can see which sections of the website you have viewed during your visit. We can use this information to adapt our service as closely as possible to the browsing behaviour of our visitors. These cookies are automatically deleted as soon as you close your web browser.

Google Analytics

Via our website, a cookie is issued by the American company Google Inc., (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) (Google), as part of the Analytics service. We use this service to monitor and receive reports on how visitors use the website. The service uses what are known as ‘cookies’ – text files which are stored on your terminal device. The information collected by the cookies is as a general rule sent to a Google server in the USA and there stored.

The information that Google collects is anonymised as much as possible. This website makes use of Google Analytics with 'anonymizeIP', which shortens IP addresses. The information is transferred to and stored on servers in the United States by Google. Google is committed to upholding the Privacy Shield principles and is a member of the Privacy Shield programme operated by the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data. Read the Google privacy policy for more information, as well as the specific privacy policy of Google Analytics.

As part of its Analytics service, a cookie from the US company Google Inc. (‘Google’) is placed on our website. We use this service in order to find out something, in the form of reports, about how our website is used by visitors. Google may provide this information to third parties if Google is legally obliged to do so or if third parties process the information on behalf of Google. We have no control over this. We have not authorised Google to use the analytics information it collects for other Google services.

Use of cookies with Matomo
With your consent, we use the open source web analytics platform Matomo to statistically analyse the use of the website. Cookies are used to that end. The information collected about the use of the website in this way is only ever transferred to our servers and collated in anonymised usage profiles. The data is used for the sole purpose of analysing the use of the website. The data is never shared with third parties.
IP addresses are anonymised (IP masking), making it impossible for any data to be linked back to individual users.
The legal basis for processing the data is Art. 6 (1) (1) (a) of the GDPR. We have a legitimate interest in optimising our website as part of our online presence.
You have the right to withdraw your consent at any time by clearing the cookies from your browser or updating your privacy settings.

Use of cookies as part of Mouseflow
This website uses Mouseflow, a web analysis tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. The data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is collected and stored for marketing and optimization purposes. Usage profiles can be created from this data under a pseudonym. Cookies can be used. The web analysis tool Mouseflow records randomly selected individual visits (only with anonymized IP addresses). This creates a log of mouse movements and clicks with the intention of randomly replaying individual website visits and deriving potential improvements for the website from this. The data collected with Mouseflow will not be used to personally identify the visitor to this website without the separate consent of the person concerned and will not be combined with personal data about the bearer of the pseudonym. The processing is carried out on the basis of Art. 6 (1) f) GDPR out of the legitimate interest in direct customer communication and in the needs-based design of the website. For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR. To do this, you can globally deactivate recording on all websites that use Mouseflow for the browser you are currently using using the following link:

Blocking cookies
You can set up your browser to send you a message whenever you receive a cookie or to decline the acceptance of cookies. It is possible to block cookies or to deny them permission. Most internet browsers can be configured in such a way that they do not accept cookies. The specific method of doing this depends on the type of internet browser that you use. We would like to point out, however, that certain parts of SALOMON FoodWorld® GmbH's website may not function or may not function optimally if you choose to block cookies.

Please note: in such cases, it is possible that you may no longer have access to all of our website's functionality. The cookies are collected via the SALOMON FoodWorld® GmbH server. The storage and transfer of your data via the internet is secured by means of the latest techniques in use.

Furthermore, with the help of a browser plug-in you can prevent the information collected by cookies (including your IP address) being sent to Google Inc. and used by Google Inc. The following linke takes you to the required plug-in:
Alternatively, by clicking on this link:, you can prevent Google Analytics from registering data about you on this website. BY clicking on the above link you download an ‘opt-out cookie’. Your browser must therefore fundamentally permit the storage of cookies for this to be possible. If you delete your cookies on a regular basis, you need to click on the link again every time you visit this website.

You can find further information about data use by Google Inc. here:

Deleting cookies

After visiting the SALOMON FoodWorld® GmbH website, you can choose to delete the cookies from your computer.


If you post unsolicited ideas, information and/or materials in the form of but not limited to text, images, sounds or software (“Material”) on this website or upload, e-mail or otherwise send such Material to SALOMON FoodWorld® GmbH, SALOMON FoodWorld® GmbH is fully within its rights to use, copy, distribute and/or commercially exploit this Material free of charge and without limits, and SALOMON FoodWorld® GmbH is not bound by any confidentiality obligation in relation to this Material. SALOMON FoodWorld® GmbH has the right to disclose your identity to third parties that claim that the material you have posted on or uploaded to our website infringes any right vested in these third parties, such as intellectual property rights or the right to privacy.


Once you have provided us with your personal details, you have the right to request SALOMON FoodWorld® GmbH to rectify or delete such personal details or to restrict the processing of your personal details. You also have the right to object to the processing of your personal details and you have the right to data portability. You may at any time object to the use of your personal details for direct marketing purposes. You may also request to view your personal details at any time. To do this, you may contact stating you name, company name (if applicable) and address. By submitting a data inspection request, you declare that you have the right to view the personal details to which you are requesting access.

At any time you choose, you may withdraw your consent to SALOMON FoodWorld® GmbH for processing of your personal details. Withdrawal of consent does not affect the lawfulness of details already processed based on your consent prior to their withdrawal. Should you have a complaint about the processing of personal details by SALOMON FoodWorld® GmbH, you have the right to submit this complaint to the supervisory authority, namely the German Data Protection Authority.


We take every reasonable precaution to secure and protect the personal details you provide to us. We demand the same of third parties that process or handle personal details for us.


Our websites may contain links to and from other websites in our partner network, advertisers, affiliated companies and other third parties. If you follow a link to one of these websites, you should be aware that these websites have their own privacy policies and that we accept no responsibility or liability whatsoever for these policies. Please read the respective policy before providing personal details to these websites.


We reserve the right to make adjustments to this Privacy Statement. Any changes that we make to our Privacy Statement will be published on this website.


Please feel free to contact us with any questions or comments you may have, or to request information. Please send these to stating your name, company name and address. If your question needs to be answered by a member of staff that works for SALOMON FoodWorld® GmbH or one of our suppliers outside the EEA, it is possible that the data we collect on you may have to be sent to and stored at a location outside the European Economic Area (“EEA”).


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