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Data Privacy Policy of SALOMON FoodWorld® GmbH

1. Anonymous data collection

We respect and protect your privacy. We have designed our websites in such way that you can visit us online at without being personally identifiable and without disclosing any personal information.

2. Collecting and processing personal data

If you visit us at our website and provide personal information (any information with which you can be identified), you can rest assured that this information will be used for communication between you and us, for order processing and customer management purposes only.

Thus, personal data is only collected if you provide it by subscribing to our newsletter, making a comment or contacting us via the contact form.

When you input data such as your name, company, email address or telephone number into the contact formula, we use it only for the purpose of communicating with you individually. The transfer of your data is confidential thanks to a secure connection in accordance with state of the art technological development. You can recognise this by the address bar on your internet browser, which shows “https://...” instead of the usual “http://... ”. You can view the certificate for this by clicking on the padlock symbol in the address bar. By doing this you can also easily verify whether you are really connected to us.

Your data is collected or used to provide the service you requested, for example to send you your personalised newsletter.

In order to do so, it may be necessary to disclose your information to our supporting service providers, who we have chosen carefully. This could be a technical service provider or a service provider that helps us with distribution.

The personal data you provide when placing an order or writing an e-mail, such as your name and contact information, will only be used for our correspondence with you and only for the purpose for which you have provided the data. In order to do so, it may be necessary to disclose your information to our supporting service providers, who we have chosen carefully. This could be a technical service provider or a service provider that helps us with distribution.

We disclose the data you provided for order processing to the shipping company we have entrusted with the delivery only, as far as it is necessary to deliver the goods. For payment processing purposes, we communicate your payment data to the financial institution that has been entrusted with payment. Other than that, we promise that your personal data will not be disclosed to third parties, except if we are required to do so by law or if you have given us your permission to do so. If we require the services of third-party service providers to process and handle your order, we will adhere to the provisions of the German Federal Data Protection Act.

3. Use of cookies on our websites

A cookie is a text fragment that is stored on your computer's hard disk with your permission. If you agree, then the browser will insert the text in a small file. Cookies are used to analyse web traffic and to better understand when you visit a determined website. Cookies enable a web application to personalise your web experience. By collecting and storing information about your preferences, the web application can be tailored to your specific needs.

We use cookies to analyse data traffic, to see which pages are being visited and which are not. This helps us to collect information on which data is accessed on websites, which we can then analyse to improve the website to better suit the customer's needs. In these cases, we use the information for the purpose of anonymous statistical analysis only and the data is deleted after it has been processed.

You can still use this website even if you do not want to allow the use of cookies to analyse data traffic. Some few pages of use temporary cookies so the customer can navigate the web site more easily by recording individual IDs for the respective website session.

All told, cookies help us optimise your website experience by allowing us to analyse data traffic and see where we can make improvements. We place great value on this and want to make absolutely sure that you understand that it is impossible for us to access your computer or to obtain any personal information about you when you accept a cookie, except of course, if you provide such information voluntarily.

We are very strict when it comes to observing these rules. We know that many are sceptical when it comes to cookies. From many conversations with our customers however, we have learned that using cookies properly is a great advantage for both parties. We place great value on our relationships to our customers and take their concerns seriously. You can set up your browser so that you receive a notification before a cookie is saved or decline the use of cookies in general. You can also delete the files that contain cookies. These files are saved as a part of your internet browser.

4. Use of the live chat service

Our website uses the technology provided by LiveZilla GmbH, Byk-Gulden-Strasse 18, 78224 Singen, Germany ( to collect and store data when using the Livezille live chat, which are used to create user profiles using pseudonyms. These user profiles are used to analyse the user's behaviour and are evaluated to improve our offer to better fit the needs of our users. The chat uses what is known as "cookies", that is, text files that are stored to your computer and allow us to analyse how you use our website. The information on how you use our website generated by our cookies (including your IP address) is transferred to a LiveZilla server and stored there. LiveZilla will use this information to analyse how the website is used, draw up reports on website activities and provide further services related to the use of the website and the Internet. By default, the cookies are deactivated after 90 days.

You can prevent cookies from being installed by activating the corresponding option in your browser software. However, please note that by doing so, you might not be able to use the full functionality of this website.

You can opt out from the collection and storage of data by LiveZilla at any time with future effect by clicking here: Link

5. Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies". Cookies are small text files that are saved to your computer and make it possible to analyse how you use the website. The information generated by the cookie on how you use this website is usually transferred to a Google server in the USA and saved there. If IP anonymization is activated for this website however, your IP address will be first truncated within the member states of the European Union or other states that are a party to the Agreement on the European Economic Area. IP anonymization is active for this website. Only in exceptional cases, the full IP address will be transmitted to a Google server in the USA and truncated there. By the order of the site owner, Google will use this information to analyse how you use this website to draw up reports about the web site activities and provide the site owner with other services related to the use of the website or the internet. The IP address communicated by your browser to be used in Google Analytics will not be merged with other data on Google.

You can prevent the use of cookies by selecting the respective settings of your browser software; however, please note that in this case it is possible that you will not be able to use the full scope of the functionalities offered on this website.

You can also prevent that the data generated by the cookie related to how you use the website (including your IP address) is transferred and processed by Google, by downloading and installing the browser plug-in available at the following link ( If you delete your cookies in this browser, you must revisit this link.

You can prevent data collection by Google Analytics by clicking on the following link; this activates an "opt-out cookie" that prevents your data from being collected when you visit this site in future: Deactivate Google Analytics. If you delete your cookies in this browser, you must revisit this link.

Please note that on this website, Google Analytics has been extended by the code "gat._anonymize();" to ensure that all IP addresses collected are anonymized (known as IP masking).

We also use Google Analytics to analyse data from AdWords and the Double-Click Cookie for statistic purposes. Should you want to opt out of this, you can deactivate this function in the advertisement settings (

You can find more information on the terms of service and on data protection here: or also

6. Disclosure and deletion

Pursuant to the data protection provisions, you have the right to obtain information on your saved data at no cost and, given the case, also have the right to correct, block or delete such data. At any time, you may request information on whether any of your data and which information is saved by us.

It goes without saying that we will immediately delete your personal data following your request. To do so, please send an e-mail to

You can also use this e-mail to help us to keep your personal data up to date by notifying us about any changes in address, telephone number or other contact information.

You can also send us an e-mail or letter requesting for information or expressing your wish to have your personal data blocked, deleted or corrected, to revoke granted concessions and also to give us your feedback and comments. Please note: We cannot delete your data if we are required by law to save it due to statutory fiscal or trade law regulations. In this case, your data will be blocked and no longer used.

Please write to if you have any questions concerning data protection.